The Volunteer, Baker Street - pub details

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Address: 247, Baker St, London, NW1 6XE [map] [gmap]

Tel: 0871 951 1000 (ref 5421) - calls cost 10p per minute plus network extras

Nearest tube stations Baker Street (0.1 miles), Marylebone (0.2 miles), Regent's Park (0.6 miles)

Nearest train stations London Marylebone (0.2 miles), London Paddington (1 mile), London Euston (1.2 miles)

Pub facilities/features:
Cask Marque accreditation

  • TV
  • Food served, Sunday roast, Real ale
  • Outside seating, Dogs allowed, Late licence, Credit cards accepted, Air conditioning
Suggested by Kathie on 16 Nov 2003.

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> Current user rating: 6.3/10 (rated by 69 users)
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other pubs nearby:

Allsop Arms, Marylebone (0.1 miles), Metropolitan Bar, Baker Street (0.1 miles), Swan and Edgar, Marylebone (0.1 miles), Hobgoblin, Marylebone (0.1 miles), Globe, Baker Street (0.1 miles) - see more nearby pubs

 

user reviews of the Volunteer, Baker Street

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 65 shown - see all reviews

Busy pub near Baker Street tube station. Large main bar with a smaller dining area to the left. Grubby gents' toilets down some dark stairs. Good selection of bottled beers and 4 ale taps with Cask Marque logos on them, although two were turned around. The Box Steam Brewery "Tunnel Vision" was fine at £3.60 although service at the bar was a bit slow at times.
DuchyBoy - 24 Feb 2012 08:26
Popped in for a pint after a game of tennis in Regent's Park. Agree with previous reviewers to the extent that the refurb has left the drinking area is a bit small compared with the dining area judging by their relative popularities on the night I went (a Friday). On the plus side, they had 4 ales on as well as a good range of lagers/wines. I think it manages to keep most types reasonably content and is a decent option if you're in the area, but not worth making a special trip for.
aaroncp - 30 Jul 2011 12:50
Just noticed the previous comment and I would also agree about the poor service. I visited at the end of May. One of the barmen (a guy with ginger hair) was a complete joke - served me a beer which was well under a full pint. I asked for it to be topped up and he must have put around 1 extra millilitre in. I complained again and it turned out he thought filling the glass up to the top of the CE symbol on the glass indicated a full pint!! Er, no. Then he started to get really argumentive! Crazy.

Later the same guy was clearing glasses and picked up my newspaper from the table and walked off with it - I had to chase after him and get it back. Beyond a joke. Some staff training is seriously required.

Beer and food are ok, its the service which is the problem
steve_on_tour - 27 Jul 2011 12:25
I echo other reviewers' comments on the customer service here. I was there last night and experienced very slow the service at the bar. It took almost 10 mins to get a drink even though there were only 3 or 4 customers waiting. The bar staff just looked like they couldn't be bothered. At one point one of the barmen seemed to go and stand in the corner and do nothing for a couple of minutes even though there were still people waiting to be served. It's a pity as there is quite a good lager selection and the food was actually very good.
Don1 - 27 Jul 2011 12:14
I've been here a few times and I used to think it was decent pub but not anymore. I went at lunchtime and it wasn't very busy (hardly anyone there and no one at the bar not even bar staff) but it was hard to get served. The bar staff were simply rude when I asked if anyone was serving. Seriously, some businesses don't have a clue when it comes to customer service and this is one of them. I won't be going back.
Merengue - 25 May 2011 03:18

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